The Philadelphia Water Department provides water for many of the 1.5 million residents of Philadelphia, Pennsylvania, and for others living in surrounding cities. Having established the nation's first urban water-supply system in 1815, Philadelphia Water today collects water mainly from the Delaware and Schuykill Rivers to ensure its customers have enough water to meet their needs.

PHILADELPHIA Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Philadelphia Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Philadelphia Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Philadelphia Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Philadelphia Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Philadelphia Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1101 Market Street, 5th Floor
PHILADELPHIA, Pennsylvania 19107

215-685-6300
https://public.govdelivery.com/accounts/PAPHILAWATER/subscriber/new

Emergency (24 hours - broken water main or pipeline, etc.)
215-685-6300

Pay Your Philadelphia Water Bill

Already have an account?

If you already have an account, you just need to login to the Philadelphia Water site. Philadelphia Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Philadelphia Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start PHILADELPHIA Water Service

Starting Your Service

When you move to a new home in PHILADELPHIA, you'll most likely already have running water, but you'll still need to set up water service with the Philadelphia Water. Luckily, PHILADELPHIA has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in PHILADELPHIA, you'll need to stop your water service with the Philadelphia Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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