Phoenixville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Phoenixville Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Phoenixville Water Department website.

Contact Phoenixville Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
351 Bridge Street
Phoenixville, Pennsylvania 19460

610-933-8801
ddominici@phoenixville.org

Emergency (24 hours - broken water main or pipeline, etc.)
610-935-2440

Pay Your Phoenixville Water Bill

Already have an account?

If you already have an account, you just need to login to the Phoenixville Water site. Phoenixville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Phoenixville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Phoenixville Water Service

Starting Your Service

When you move to a new home in Phoenixville, you'll most likely already have running water, but you'll still need to set up water service with the Phoenixville Water. Luckily, Phoenixville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Phoenixville, you'll need to stop your water service with the Phoenixville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.