Pleasanton City Water Services

The City of Pleasanton Water, under the City Department of Operations Services, provides water for about 79,201 residents living in the area of Pleasanton, California. Established in 1894, the City of Pleasanton Water currently obtains its supply from a combination of sources: approximately 80% is purchased from Zone 7 Water Agency and is comprised of treated surface water imported from the State Water Project (SWP). SWP Water originates from the Feather River watershed into the Sacramento River/San Joaquin Delta. Zone 1 Water Agency blends Delta Water with Lake Del Valle, the local water storage reservoir. The remaining 20% is groundwater pumped from wells owned and operated by the City of Pleasanton.
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Pleasanton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pleasanton City Water Services to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Pleasanton City Water Services Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3333 Busch Rd
Pleasanton, 94566

925-931-5500 (Mon–Fri, 7:00 AM–3:30 PM)
osd@cityofpleasantonca.gov

Emergency (24 hours - broken water main or pipeline, etc.)
925-931-5100

Pay Your Pleasanton Water Bill

Already have an account?

If you already have an account, you just need to login to the Pleasanton Water site. Pleasanton Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pleasanton Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pleasanton Water Service

Starting Your Service

When you move to a new home in Pleasanton, you'll most likely already have running water, but you'll still need to set up water service with the Pleasanton Water. Luckily, Pleasanton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pleasanton, you'll need to stop your water service with the Pleasanton Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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