Plymouth has multiple water providers: Plymouth Utilities and Pinehills Water Company. This page provides information about Plymouth Utilities.
The Town of Plymouth Water, a public community water system under the Town Department of Public Works – Water Division, provides water for about 41,499 residents living in the area of Plymouth, Massachusetts. Established in 1620, the Town of Plymouth Water System is currently obtaining its supply from a blend of ground water sources, 12 gravel-packed wells at ten locations throughout Plymouth that pump water from the Plymouth-Carver Sole Source Aquifer.Plymouth Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Plymouth Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Plymouth Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
169 Camelot Drive
Plymouth, Massachusetts 02360
508-830-4162
"No email provided. Please visit the contact form." (https://www.plymouth-ma.gov/user/436/contact)
Emergency (24 hours - broken water main or pipeline, etc.)
508-746-1212
Pay Your Plymouth Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Plymouth Utilities site. Plymouth Utilities accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Plymouth Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Plymouth Water Service
Starting Your Service
When you move to a new home in Plymouth, you'll most likely already have running water, but you'll still need to set up water service with the Plymouth Utilities. Luckily, Plymouth has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Plymouth, you'll need to stop your water service with the Plymouth Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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