The Borough of Pottstown Water Authority provides water for about 36,000 residents living in the area of Pottstown, Pennsylvania. Established in 1761, the Borough of Pottstown Water Authority currently obtains its supply from a surface water source, Schuylkill River.
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Pottstown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pottstown Borough Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pottstown Water Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pottstown Water Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2019)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pottstown Water Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pottstown Water Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Pottstown Borough Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Borough Hall 100 East High Street
Pottstown, Pennsylvania 19464

610-970-6540
Utilities@pottstown.org

Emergency (24 hours - broken water main or pipeline, etc.)
610-970-6540

Pay Your Pottstown Water Authority Bill

Already have an account?

If you already have an account, you just need to login to the Pottstown Water Authority site. Pottstown Water Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pottstown Water Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pottstown Water Service

Starting Your Service

When you move to a new home in Pottstown, you'll most likely already have running water, but you'll still need to set up water service with the Pottstown Water Authority. Luckily, Pottstown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pottstown, you'll need to stop your water service with the Pottstown Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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