The Provincetown Water Department provides water for about 22,250 residents living in the Provincetown area. Established in 1727, the Provincetown Water Department collects water from a groundwater source consists of three well fields in the Pamet Lens of the Cape Cod Aquifer, namely, South Hollow Wellfield, the Knowles Crossing Wellfield, and the North Union Field when the demand arises.

Provincetown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Provincetown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Provincetown Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Provincetown Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Provincetown Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Provincetown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2 Mayflower Street
Provincetown, Massachusetts 02657

508-487-7060
csalisbury@provincetown-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
508-487-1212

Pay Your Provincetown Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Provincetown Water Department site. Provincetown Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Provincetown Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Provincetown Water Service

Starting Your Service

When you move to a new home in Provincetown, you'll most likely already have running water, but you'll still need to set up water service with the Provincetown Water Department. Luckily, Provincetown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Provincetown, you'll need to stop your water service with the Provincetown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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