The Town Of Rockport Water supplies water to about 10,000 residents living in the Rockport area of Essex County, Massachusetts. The Town Of Rockport Water Department sources water from Cape Pond and Carlson's Quarry, which both provide surface water. The water undergoes treatment processes such as corrosion control, pH, disinfection, alkalinity, and fluoridation. The Department collects supplemental water from Bedrock Well when necessary.


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Rockport Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rockport Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Rockport Utilities website.

Contact Rockport Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
34 Broadway St.
Rockport, Massachusetts 1966

phone
Jparisi@Rockportma.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
9785463525

Pay Your Rockport Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Rockport Utilities site. Rockport Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Rockport Water Service

Starting Your Service

When you move to a new home in Rockport, you'll most likely already have running water, but you'll still need to set up water service with the Rockport Utilities. Luckily, Rockport has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rockport, you'll need to stop your water service with the Rockport Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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