The Santa Cruz Municipal Utilities (SCMU) provides water for about 97,767 residents living in the Santa Cruz area. Established in 1876, the Santa Cruz Municipal Utilities (SCMU) draws a combination of surface water and ground water supplies from four locales: the North Coast sources, San Lorenzo River, Loch Lomond Reservoir and the Live Oak Wells via Purisima and Santa Margarita Aquifers..

Santa Cruz Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Santa Cruz Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Santa Cruz Municipal Utilities (SCMU)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Santa Cruz Municipal Utilities (SCMU) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Santa Cruz Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
212 Locust Street Suite A
Santa Cruz, California 95060

831-420-5220
scmu@cityofsantacruz.com

Emergency (24 hours - broken water main or pipeline, etc.)
831-420-5220

Pay Your Santa Cruz Municipal Utilities (SCMU) Bill

Already have an account?

If you already have an account, you just need to login to the Santa Cruz Municipal Utilities (SCMU) site. Santa Cruz Municipal Utilities (SCMU) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Santa Cruz Municipal Utilities (SCMU) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Santa Cruz Water Service

Starting Your Service

When you move to a new home in Santa Cruz, you'll most likely already have running water, but you'll still need to set up water service with the Santa Cruz Municipal Utilities (SCMU). Luckily, Santa Cruz has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Santa Cruz, you'll need to stop your water service with the Santa Cruz Municipal Utilities (SCMU), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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