The Saugus Water Department provides water for about 24,073 residents living in the Saugus area, Massachusetts. Established in 1815, the Saugus Water Department collects surface water supply purchased from MWRA (Massachusetts Water Resources Authority) drawn from the Quabbin Reservoir and the Wachusett Reservoir.

Saugus Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Saugus Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Saugus Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Saugus Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Saugus Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Saugus Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
298 Central Street
Saugus, Massachusetts 01906

781-231-4145
ngannon@saugus-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
781-231-4143

Pay Your Saugus Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Saugus Water Department site. Saugus Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Saugus Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Saugus Water Service

Starting Your Service

When you move to a new home in Saugus, you'll most likely already have running water, but you'll still need to set up water service with the Saugus Water Department. Luckily, Saugus has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Saugus, you'll need to stop your water service with the Saugus Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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