Shasta Lake Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Shasta Lake Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Shasta Lake Utilities website.

Contact Shasta Lake Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 777
Shasta Lake, California 96019

phone
Tthomasy@Cityofshastalake.Org

Emergency (24 hours - broken water main or pipeline, etc.)
530-275-7450

Pay Your Shasta Lake Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Shasta Lake Utilities site. Shasta Lake Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Shasta Lake Water Service

Starting Your Service

When you move to a new home in Shasta Lake, you'll most likely already have running water, but you'll still need to set up water service with the Shasta Lake Utilities. Luckily, Shasta Lake has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Shasta Lake, you'll need to stop your water service with the Shasta Lake Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.