The Springfield Water and Sewer provides water for about 229,340 residents living in the Springfield area, including the Ludlow community. Established in 1848, the Springfield Water and Sewer treats and distributes surface water from the Cobble Mountain Reservoir and the Borden Brook Reservoir in Blandford and Granville, MA.

Springfield Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Springfield Water and Sewer Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Springfield Water And Sewer? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Springfield Water And Sewer received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Springfield Water and Sewer Commission Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Springfield Water and Sewer Commission
PO Box 995
Springfield, Massachusetts 01101

413-452-1300
info@waterandsewer.org

Emergency (24 hours - broken water main or pipeline, etc.)
413-310-3501

Pay Your Springfield Water And Sewer Bill

Already have an account?

If you already have an account, you just need to login to the Springfield Water And Sewer site. Springfield Water And Sewer accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Springfield Water And Sewer website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Springfield Water Service

Starting Your Service

When you move to a new home in Springfield, you'll most likely already have running water, but you'll still need to set up water service with the Springfield Water And Sewer. Luckily, Springfield has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Springfield, you'll need to stop your water service with the Springfield Water And Sewer, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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