The Sweetwater Authority provides water for about 188,886 residents living in the Chula Vista area. Established in 1972, the Sweetwater Authority draws 70% of its water supply from locally-owned and operated Loveland Reservoir, Sweetwater Reservoir, deep freshwater wells and brackish water wells, including the Sweetwater River and the San Diego Groundwater Formation. The water is treated at the Robert A. Perdue Water Treatment Plant in Spring Valley and the Richard A. Reynolds Groundwater Desalination Facility in Chula Vista. The remainder, about 30%, is obtained from imported water sources (from the San Diego County Water Authority via the Metropolitan Water District of Southern California).

Chula Vista Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Sweetwater Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Sweetwater Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Sweetwater Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Sweetwater Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 2328
Chula Vista, California 91912

619-420-1413
No email provided. Please visit the contact form. https://www.sweetwater.org/FormCenter/Contact-Us-4/Send-Us-a-Message-43

Emergency (24 hours - broken water main or pipeline, etc.)
619-420-1413

Pay Your Sweetwater Authority Bill

Already have an account?

If you already have an account, you just need to login to the Sweetwater Authority site. Sweetwater Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Sweetwater Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Chula Vista Water Service

Starting Your Service

When you move to a new home in Chula Vista, you'll most likely already have running water, but you'll still need to set up water service with the Sweetwater Authority. Luckily, Chula Vista has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chula Vista, you'll need to stop your water service with the Sweetwater Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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