The Tisbury Water Works, a public community water system under the Town of Tisbury Boards & Committees, provides water for about 14,916 residents living in Tisbury, a town located on Martha's Vineyard in Dukes County, Massachusetts. Established in 1671, the Tisbury Water Works System currently receives its water from three supply sources: the Sanborn (Well #1), off Edgartown Road, is a 220-foot deep gravel-packed well, in operation since 1952, Tashmoo (Well #2) on W. Spring Street, is a 219-foot deep gravel-packed well, in operation since 1965 and Manter (Well #3) off Old Holmes Hole Road, is a 215-foot deep gravel-packed well and was put on-line in 2004. All are groundwater sources, wells that drill into the sole source aquifer underneath the island. An emergency interconnection with the Oak Bluffs Water District on Edgartown Road is available to ensure a constant supply of water.

Tisbury Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Tisbury Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Tisbury Water Works website.

Contact Tisbury Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
400 West Spring
P.O. Box 84
Vineyard Haven, Massachusetts 02568

508-693-3100
No email provided. Please visit the contact form. https://www.tisburyma.gov/user/27/contact

Emergency (24 hours - broken water main or pipeline, etc.)
508-693-1212

Pay Your Tisbury Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Tisbury Water Works site. Tisbury Water Works accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Tisbury Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Tisbury Water Service

Starting Your Service

When you move to a new home in Tisbury, you'll most likely already have running water, but you'll still need to set up water service with the Tisbury Water Works. Luckily, Tisbury has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tisbury, you'll need to stop your water service with the Tisbury Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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