The Town of Florence Water Department provides water for about 15,900 people living in the Florence area of Pinal County. The Town of Florence has two water systems that can run independently. The water systems collect water from six wells and have a total water storage capacity of 2.5 million gallons.

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Florence Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Town Of Florence Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Town Of Florence Water website.

Contact Town Of Florence Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
775 North Main Street
P.O. Box 2670
Florence, Arizona 85132

520-868-7680
susan.jonas@florenceaz.gov

Emergency (24 hours - broken water main or pipeline, etc.)
520-868-7681

Pay Your Town Of Florence Water Bill

Already have an account?

If you already have an account, you just need to login to the Town Of Florence Water site. Town Of Florence Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Town Of Florence Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Florence Water Service

Starting Your Service

When you move to a new home in Florence, you'll most likely already have running water, but you'll still need to set up water service with the Town Of Florence Water. Luckily, Florence has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Florence, you'll need to stop your water service with the Town Of Florence Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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