Town of Townsend Water, a public community water system under the local government, provides water to about 6,500 residents in Townsend, Middlesex County, Massachusetts. Founded in 1934, the Town of Townsend Water System currently obtains its supply from groundwater sources, primarily five wells that drill into the aquifer underneath the area. Main Street Well is on the west side of the town; Cross Street Well is located off Cross Street; Harbor Trace Well is on Harbor Trace Road; and both Witch's Brook Wells 1 and 2 are on Ash Street.

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Townsend Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Townsend Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Townsend Water Department website.

Contact Townsend Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
540 Main St
Townsend, Massachusetts 1474

phone
Dvigeant@Townsendwater.Org

Emergency (24 hours - broken water main or pipeline, etc.)
9785972212

Pay Your Townsend Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Townsend Water Department site. Townsend Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Townsend Water Service

Starting Your Service

When you move to a new home in Townsend, you'll most likely already have running water, but you'll still need to set up water service with the Townsend Water Department. Luckily, Townsend has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Townsend, you'll need to stop your water service with the Townsend Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.