Turners Falls Water Department, a public community water system under the local government, provides water to about 7,057 residents living in Turners Falls in the town of Montague in Franklin County, Massachusetts. Founded in 1868, Turners Falls Water Department System currently obtains water from groundwater sources, including two artesian wells located off Center Street in Montague Center that drill into the aquifer underneath the area. Additionally, a reserved water source is available from Hannegan Brook Well, located near Lake Pleasant. Furthermore, an emergency water source is also on standby from Lake Pleasant and Green Pond.
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Turners Falls Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Turners Falls Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Turners Falls Water Department website.

Contact Turners Falls Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
226 Millers Falls Rd
Turners Falls, Massachusetts 1376

phone
Turnerswater@Yahoo.Com

Emergency (24 hours - broken water main or pipeline, etc.)
4138634542

Pay Your Turners Falls Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Turners Falls Water Department site. Turners Falls Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Turners Falls Water Service

Starting Your Service

When you move to a new home in Turners Falls, you'll most likely already have running water, but you'll still need to set up water service with the Turners Falls Water Department. Luckily, Turners Falls has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Turners Falls, you'll need to stop your water service with the Turners Falls Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.