The Town of Watertown Water, under the Town Public Works Department, provides water for about 31,915 residents living in the Watertown area, Massachusetts. Established in 1630, the Town of Watertown Water currently obtains its supply from surface water sources: the Quabbin and Wachusett Reservoirs, which is purchased via the Massachusetts Water Resources Authority (MWRA).

Watertown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Watertown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Watertown Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Watertown Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Watertown Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Watertown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
124 Orchard St
Watertown, Massachusetts 02472

617-972-6420
dpwdept@watertown-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
617-972-6420

Pay Your Watertown Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Watertown Water Department site. Watertown Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Watertown Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Watertown Water Service

Starting Your Service

When you move to a new home in Watertown, you'll most likely already have running water, but you'll still need to set up water service with the Watertown Water Department. Luckily, Watertown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Watertown, you'll need to stop your water service with the Watertown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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