The Westborough Water Department provides water for about 18,272 residents in the Westborough area, Worcester County, Massachusetts. The Westborough Water Department collects groundwater from Hopkinton Road Well, Morse Street Well, Andrews Well #1, Andrews Well #R1, Andrews Well #2, Wilkinson Well, Otis Street Well #1, Otis Street Well #2, Chauncy Lake Well #1, Chauncy Lake Well #2, and Indian Meadow Well. The Westborough Water Department also collects surface water from Sandra Pond Reservoir. The water from Sandra Pond Reservoir, Wilkinson Well, Andrews Wells, Indian Meadow Well, and Otis Street Well #2 is treated at the Westborough Water Purification Plant located on Fisher Street. The water from Chauncy Wells is treated at Oak Street Water Treatment Plant. Individual on-site chemical treatment for disinfection, corrosion control, and fluoridation is provided at the Otis Well #1, Morse Street Well, and Hopkinton Road Well.
Westborough Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Westborough Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Westborough Water Department website.
Contact Westborough Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
131 Oak Street
Westborough, Massachusetts 01581
508-366-3070
No email provided. Please visit the contact form. https://www.town.westborough.ma.us/user/67/contact
Emergency (24 hours - broken water main or pipeline, etc.)
508-366-3060
Pay Your Westborough Water Bill
Already have an account?
If you already have an account, you just need to login to the Westborough Water site. Westborough Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Westborough Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Westborough Water Service
Starting Your Service
When you move to a new home in Westborough, you'll most likely already have running water, but you'll still need to set up water service with the Westborough Water. Luckily, Westborough has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Westborough, you'll need to stop your water service with the Westborough Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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