Whitinsville has multiple water providers: Whitinsville Water Company and Whitinsville Water Company - Northbridge Water Department. This page provides information about Whitinsville Water Company.

The Whitinsville Water Company supplies water to about 8,037 residents of the cities of Whitinsville and Northbridge in Worcester County, Massachusetts. Founded in 1954, the Whitinsville Water Company maintains five reservoirs and obtains groundwater from Whitin and Sutton Wellfields. The water is chemically treated with chlorine for disinfection and potassium hydroxide for corrosion control.


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Whitinsville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Whitinsville Water Company to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Whitinsville Water Company website.

Contact Whitinsville Water Company Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 188
Whitinsville, Massachusetts 1588

phone
Rswigor@Whitinsvillewater.Com

Emergency (24 hours - broken water main or pipeline, etc.)
5082347358

Pay Your Whitinsville Water Company Bill

Already have an account?

If you already have an account, you just need to login to the Whitinsville Water Company site. Whitinsville Water Company accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Whitinsville Water Service

Starting Your Service

When you move to a new home in Whitinsville, you'll most likely already have running water, but you'll still need to set up water service with the Whitinsville Water Company. Luckily, Whitinsville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Whitinsville, you'll need to stop your water service with the Whitinsville Water Company, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.