Town of Williamstown Water, a public community water system under the local government, provides water to about 7,326 residents in Williamstown, Berkshire County, part of Pittsfield, Massachusetts. Founded in 1765, the Town of Williamstown Water System currently obtains water from groundwater sources, primarily three wells that drill into the aquifer underneath the area. Additionally, an approximate 10-million-gallon emergency surface water supply is available, drawn from Sherman Springs Reservoir and Rattlesnake Reservoir,

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Williamstown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Williamstown Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Williamstown Utilities website.

Contact Williamstown Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
675 Simonds Rd
Williamstown, Massachusetts 1267

phone
Dcaron@Williamstownma.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
4134583383

Pay Your Williamstown Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Williamstown Utilities site. Williamstown Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Williamstown Water Service

Starting Your Service

When you move to a new home in Williamstown, you'll most likely already have running water, but you'll still need to set up water service with the Williamstown Utilities. Luckily, Williamstown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Williamstown, you'll need to stop your water service with the Williamstown Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.