The City of Woburn Water, a public community water system under the City Department of Water, provides water for about 38,120 residents living in the area of Woburn, Massachusetts. Established in 1888, the City of Woburn Water System is currently obtaining its supply from a blend of sources: groundwater from five wells that pump from the underground aquifer within the Horn Pond area and treated at the Horn Pond Treatment Plant; and purchased surface water supplemented by the Massachusetts Water Resource Authority (MWRA). MWRA is a public water and sewer services wholesaler, which draws water from surface water sources: Quabbin and Wachusett Reservoirs, and Ware River water when the demand arises.

Woburn Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Woburn Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Woburn DPW? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Woburn DPW received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Woburn Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
50 North Warren Street
Woburn, Massachusetts 01801

781-933-1212
"No email provided. Please visit the contact form." (https://www.woburnma.gov/government/public-works/watersewer-account-information/)

Emergency (24 hours - broken water main or pipeline, etc.)
781-933-1212

Pay Your Woburn DPW Bill

Already have an account?

If you already have an account, you just need to login to the Woburn DPW site. Woburn DPW accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Woburn DPW website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Woburn Water Service

Starting Your Service

When you move to a new home in Woburn, you'll most likely already have running water, but you'll still need to set up water service with the Woburn DPW. Luckily, Woburn has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Woburn, you'll need to stop your water service with the Woburn DPW, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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