Hot Springs has multiple water providers: Hot Springs Municipal Utilities and North Garland County Water. This page provides information about Hot Springs Municipal Utilities.

The City Hot Springs Water, under the City Department of Utilities, provides water for about 92,020 residents living in the area of Hot Springs, Arkansas. Established in 1851, the Hot Springs Utilities currently obtains its supply from surface water sources, Lakes Hamilton and Ricks.

Hot Springs Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hot Springs Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hot Springs Municipal Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hot Springs Municipal Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Hot Springs has multiple water providers: Hot Springs Municipal Utilities and North Garland County Water. This page provides water quality information for Hot Springs Municipal Utilities.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Hot Springs has multiple water providers: Hot Springs Municipal Utilities and North Garland County Water. This page provides water quality information for Hot Springs Municipal Utilities.

Contact Hot Springs Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
780 Adams Street
Hot Springs, Arkansas 71901

501-321-6880
mledbetter@cityhs.net

Emergency (24 hours - broken water main or pipeline, etc.)
501-321-6200

Pay Your Hot Springs Municipal Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Hot Springs Municipal Utilities site. Hot Springs Municipal Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hot Springs Municipal Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hot Springs Water Service

Starting Your Service

When you move to a new home in Hot Springs, you'll most likely already have running water, but you'll still need to set up water service with the Hot Springs Municipal Utilities. Luckily, Hot Springs has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hot Springs, you'll need to stop your water service with the Hot Springs Municipal Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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