Published in Water Providers

Jonesboro Water System

The City of Jonesboro’s City Water and Light (CWL) municipal utility provides water for about 79,864 residents living in the area of Jonesboro City, Arkansas. Established in 1906, the Jonesboro City Water and Light (CWL) currently obtains its supply from a groundwater source: 35 wells, of which, 27 are in the Alluvial and 8 in the Memphis aquifers.

Jonesboro City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jonesboro Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.

The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).

Read the Consumer Confidence Report for Jonesboro City main water system here:

Contact Jonesboro Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service
870-930-3300 (Mon–Fri, 8:00 AM–5:00 PM)

Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your CWL Jonesboro Bill

Already have an account?

If you already have an account, you just need to login to the CWL Jonesboro site. CWL Jonesboro accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the CWL Jonesboro website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jonesboro City Water Service

Starting Your Service

When you move to a new home in Jonesboro City, you'll most likely already have running water, but you'll still need to set up water service with the CWL Jonesboro. Luckily, Jonesboro City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jonesboro City, you'll need to stop your water service with the CWL Jonesboro, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

In this post: Jonesboro City, Jonesboro Water System, drinking water, water quality, Jonesboro, Arkansas, 72401

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