Decatur has multiple water providers: City Of Decatur Water and Long Creek Township Water Department. This page provides information about City Of Decatur Water.

The City of Decatur Water Department provides water for about 76,122 residents living in the area of Decatur, Illinois. Established in 1823, the City of Decatur Water Department currently obtains its supply from a surface water source, Lake Decatur, which draws water from Sangamon River.

Decatur Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Decatur Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Decatur Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Decatur Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Decatur has multiple water providers: City Of Decatur Water and Long Creek Township Water Department. This page provides water quality information for City Of Decatur Water.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, City Of Decatur Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Decatur has multiple water providers: City Of Decatur Water and Long Creek Township Water Department. This page provides water quality information for City Of Decatur Water.

Contact City Of Decatur Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
#1 Gary K. Anderson Plaza
Decatur, Illinois 62523

217-424-2841
rmiller@decaturil.gov

Emergency (24 hours - broken water main or pipeline, etc.)
217-424-2841

Pay Your City Of Decatur Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Decatur Water site. City Of Decatur Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Decatur Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Decatur Water Service

Starting Your Service

When you move to a new home in Decatur, you'll most likely already have running water, but you'll still need to set up water service with the City Of Decatur Water. Luckily, Decatur has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Decatur, you'll need to stop your water service with the City Of Decatur Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates