Geneva has multiple water providers: Geneva Water and Mill Creek Water. This page provides information about Geneva Water.

The City of Geneva Water Department provides water for about 21,495 residents living in the Geneva area, Illinois. Established in 1887, the City of Geneva collects water from a groundwater source, seven wells, four of which utilize a sand and gravel aquifer, while the remaining three utilize a deep bedrock aquifer.

Geneva Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Geneva Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Geneva Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Geneva Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Geneva has multiple water providers: Geneva Water and Mill Creek Water. This page provides water quality information for Geneva Water.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Geneva Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Geneva has multiple water providers: Geneva Water and Mill Creek Water. This page provides water quality information for Geneva Water.

Contact Geneva Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1800 South Street
Geneva, Illinois 60134

630-232-1501
bvangyseghem@geneva.il.us

Emergency (24 hours - broken water main or pipeline, etc.)
630-232-7494

Pay Your Geneva Water Bill

Already have an account?

If you already have an account, you just need to login to the Geneva Water site. Geneva Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Geneva Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Geneva Water Service

Starting Your Service

When you move to a new home in Geneva, you'll most likely already have running water, but you'll still need to set up water service with the Geneva Water. Luckily, Geneva has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Geneva, you'll need to stop your water service with the Geneva Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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