Highland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Highland Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Highland Water website.

Contact Highland Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Highland Utilities
1113 Broadway - P.O. Box 218
Highland, Illinois 62249

phone
Jgillespie@Highlandil.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
618-654-6823

Pay Your Highland Water Bill

Already have an account?

If you already have an account, you just need to login to the Highland Water site. Highland Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Highland Water Service

Starting Your Service

When you move to a new home in Highland, you'll most likely already have running water, but you'll still need to set up water service with the Highland Water. Luckily, Highland has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Highland, you'll need to stop your water service with the Highland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.