The City of Joliet Water, under the City Public Utilities Department, provides water for about 148,693 residents living in the Joliet City area. Established in 1852, the City of Joliet Water collects groundwater supply from deep (bedrock) wells and shallow (gravel) wells located throughout the City

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Joliet City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City of Joliet water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

B-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Joliet Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Joliet Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Copper & Lead Report (2018)

B-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Joliet Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Joliet Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact City of Joliet water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
150 W. Jefferson Street
Joliet, Illinois 60432

815-724-4230
customerservice@jolietcity.org

Emergency (24 hours - broken water main or pipeline, etc.)
815-724-4220

Pay Your City of Joliet Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Joliet Water site. City of Joliet Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Joliet Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Joliet Water Service

Starting Your Service

When you move to a new home in Joliet City, you'll most likely already have running water, but you'll still need to set up water service with the City of Joliet Water. Luckily, Joliet has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Joliet City, you'll need to stop your water service with the City of Joliet Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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