Rock Falls Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rock Falls Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Rock Falls Utilities website.

Contact Rock Falls Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
603 West 10Th Street
Rock Falls, Illinois 61071

phone
Rblackert@Rockfalls61071.Com

Emergency (24 hours - broken water main or pipeline, etc.)
815-564-1366

Pay Your Rock Falls Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Rock Falls Utilities site. Rock Falls Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Rock Falls Water Service

Starting Your Service

When you move to a new home in Rock Falls, you'll most likely already have running water, but you'll still need to set up water service with the Rock Falls Utilities. Luckily, Rock Falls has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rock Falls, you'll need to stop your water service with the Rock Falls Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.