Sycamore Water provides water for about 17,600 residents living in the Sycamore area, DeKalb County, Illinois. The source of drinking water is deep groundwater wells. The Sycamore Water Department operates six wells, which draw water from deep sandstone aquifers.

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Sycamore Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Sycamore Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Sycamore Water website.

Contact Sycamore Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
308 West State Street
Sycamore, Illinois 60178

815-895-4516
maanderson@cityofsycamore.com

Emergency (24 hours - broken water main or pipeline, etc.)
815-895-2123

Pay Your Sycamore Water Bill

Already have an account?

If you already have an account, you just need to login to the Sycamore Water site. Sycamore Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Sycamore Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Sycamore Water Service

Starting Your Service

When you move to a new home in Sycamore, you'll most likely already have running water, but you'll still need to set up water service with the Sycamore Water. Luckily, Sycamore has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Sycamore, you'll need to stop your water service with the Sycamore Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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