Washington Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Washington Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Washington Water website.

Contact City Of Washington Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
301 Walnut Street
Washington, Illinois 61571

phone
Brittenhouse@Ci.Washington.Il.Us

Emergency (24 hours - broken water main or pipeline, etc.)
None

Pay Your City Of Washington Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Washington Water site. City Of Washington Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Washington Water Service

Starting Your Service

When you move to a new home in Washington, you'll most likely already have running water, but you'll still need to set up water service with the City Of Washington Water. Luckily, Washington has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Washington, you'll need to stop your water service with the City Of Washington Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.