The City of West Chicago Water, under the City Public Works Department, provides water for about 27,086 residents living in the West Chicago area, Illinois. Established in 1906, the City of West Chicago collects supply from a groundwater source, nine wells drilled into two different geological formations. These formations consist of the Ironton-Galesville and Silurian dolomite aquifers.

West Chicago Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Chicago Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about West Chicago Water Department? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, West Chicago Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact West Chicago Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
475 Main Street
West Chicago, Illinois 60185

630-293-2200
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Emergency (24 hours - broken water main or pipeline, etc.)
630-293-2200

Pay Your West Chicago Water Department Bill

Already have an account?

If you already have an account, you just need to login to the West Chicago Water Department site. West Chicago Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the West Chicago Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start West Chicago Water Service

Starting Your Service

When you move to a new home in West Chicago, you'll most likely already have running water, but you'll still need to set up water service with the West Chicago Water Department. Luckily, West Chicago has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Chicago, you'll need to stop your water service with the West Chicago Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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