Nashville has multiple water providers: Nashville Water and Harpeth Valley Utility District. This page provides information about Nashville Water.

Metro Water Services supplies water for many of the 690,000 residents of Nashville, Tennessee and Davidson County, as well as some customers in Rutherford and Williamson Counties. First operating in 1819, Metro Water Services collects water from the Cumberland River to ensure that the Nashville metropolitan area has enough water to sustain its dynamic growth.

Nashville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Nashville Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Nashville Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Nashville Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Nashville has multiple water providers: Nashville Water and Harpeth Valley Utility District. This page provides water quality information for Nashville Water.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Nashville has multiple water providers: Nashville Water and Harpeth Valley Utility District. This page provides water quality information for Nashville Water.

Contact Nashville Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1700 3rd Ave North
Nashville, Tennessee 37208

615-862-4600
mws.online@nashville.gov

Emergency (24 hours - broken water main or pipeline, etc.)
615-862-4600

Pay Your Nashville Water Bill

Already have an account?

If you already have an account, you just need to login to the Nashville Water site. Nashville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Nashville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Nashville Water Service

Starting Your Service

When you move to a new home in Nashville, you'll most likely already have running water, but you'll still need to set up water service with the Nashville Water. Luckily, Nashville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Nashville, you'll need to stop your water service with the Nashville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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