Tuckaleechee Utility District supplies water to about 11,475 residents living in the Townsend area of Blount and Sevier Counties. Founded in 1959, Tuckaleechee Utility District uses surface water from the Knox-Chapman Utility District.

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Townsend Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Tuckaleechee Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Tuckaleechee Utility District website.

Contact Tuckaleechee Utility District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 58
Townsend, Tennessee 37882

phone
Tuckaleecheeutil@Bellsouth.Net

Emergency (24 hours - broken water main or pipeline, etc.)
865-448-2230

Pay Your Tuckaleechee Utility District Bill

Already have an account?

If you already have an account, you just need to login to the Tuckaleechee Utility District site. Tuckaleechee Utility District accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Townsend Water Service

Starting Your Service

When you move to a new home in Townsend, you'll most likely already have running water, but you'll still need to set up water service with the Tuckaleechee Utility District. Luckily, Townsend has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Townsend, you'll need to stop your water service with the Tuckaleechee Utility District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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