The City of Franklin Water, a public community water system under the City Department of Water Utility, provides water for about 22,500 residents living in the area of Franklin, Wisconsin. Established in 1956, the City of Franklin Water Utility System is currently obtaining its supply via purchase from the Oak Creek Water and Sewer Utility, which uses a surface water source, Lake Michigan.

Franklin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Franklin Water Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Franklin Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Franklin Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, City Of Franklin Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Franklin Water Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5550 West Airways Avenue
Franklin, Wisconsin 53132

414-421-2613
No email provided. Please visit the contact form. (https://www.franklinwi.gov/Home/Services/ContactInformation.htm)

Emergency (24 hours - broken water main or pipeline, etc.)
414-421-2613

Pay Your City Of Franklin Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Franklin Water site. City Of Franklin Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Franklin Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Franklin Water Service

Starting Your Service

When you move to a new home in Franklin, you'll most likely already have running water, but you'll still need to set up water service with the City Of Franklin Water. Luckily, Franklin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Franklin, you'll need to stop your water service with the City Of Franklin Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

None

Latest Updates