Kaukauna Utilities

The Kaukauna Utilities, a locally-owned and not-for-profit municipal utility, provides water for about 16,086 residents living in the area of Kaukauna, Wisconsin. Established in 1912, the Kaukauna Utilities System is currently obtaining its supply from a groundwater source, five wells drawing from the Cambrian - Upper Cambrian aquifer system underneath the Outagamie County.
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Kaukauna Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kaukauna Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kaukauna Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kaukauna Utilities received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2020)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kaukauna Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kaukauna Utilities received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Kaukauna Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
777 Island Street
P.O. Box 1777
Kaukauna, Wisconsin 54130

920-766-5721
kumail@ku-wi.org

Emergency (24 hours - broken water main or pipeline, etc.)
920-766-5988

Pay Your Kaukauna Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Kaukauna Utilities site. Kaukauna Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Kaukauna Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Kaukauna Water Service

Starting Your Service

When you move to a new home in Kaukauna, you'll most likely already have running water, but you'll still need to set up water service with the Kaukauna Utilities. Luckily, Kaukauna has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Kaukauna, you'll need to stop your water service with the Kaukauna Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.