Kaukauna Utilities

Kaukauna Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Kaukauna Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Kaukauna Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
777 Island Street
P.O. Box 1777
Kaukauna, Wisconsin 54130
920-766-5721
kumail@ku-wi.org
Emergency (24 hours - broken water main or pipeline, etc.)
920-766-5988
Pay Your Kaukauna Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Kaukauna Utilities site. Kaukauna Utilities accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Kaukauna Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Kaukauna Water Service
Starting Your Service
When you move to a new home in Kaukauna, you'll most likely already have running water, but you'll still need to set up water service with the Kaukauna Utilities. Luckily, Kaukauna has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Kaukauna, you'll need to stop your water service with the Kaukauna Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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