The City of Altoona Water supplies water to about 7,682 residents in the Altoona area of Eau Claire County, Wisconsin. The City collects approximately 1.3 million gallons of water daily from six groundwater wells.

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Altoona Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Altoona Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Altoona Water website.

Contact Altoona Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1303 Lynn Ave
Altoona, Wisconsin 54720-0008

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
None

Pay Your Altoona Water Bill

Already have an account?

If you already have an account, you just need to login to the Altoona Water site. Altoona Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Altoona Water Service

Starting Your Service

When you move to a new home in Altoona, you'll most likely already have running water, but you'll still need to set up water service with the Altoona Water. Luckily, Altoona has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Altoona, you'll need to stop your water service with the Altoona Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.