The City of Janesville Water Utility, under the City Department of Public Works, provides water for about 62,720 residents living in the area of Janesville, Wisconsin. Established in 1853, the City of Janesville Water Utility is currently obtaining its supply from ground water sources, eight wells found throughout Janesville. Four of these wells supply water from the sand and gravel aquifer, and the other four are deep wells that extract water from the deep sandstone aquifer.
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Janesville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Janesville Water Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Janesville Water Utility? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Janesville Water Utility received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2020)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Janesville Water Utility? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Janesville Water Utility received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Janesville Water Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
123 East Delavan Drive
Janesville, Wisconsin 53546

608-755-3115
bottsd@ci.janesville.wi.us

Emergency (24 hours - broken water main or pipeline, etc.)
608-755-6375

Pay Your Janesville Water Utility Bill

Already have an account?

If you already have an account, you just need to login to the Janesville Water Utility site. Janesville Water Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Janesville Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Janesville Water Service

Starting Your Service

When you move to a new home in Janesville, you'll most likely already have running water, but you'll still need to set up water service with the Janesville Water Utility. Luckily, Janesville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Janesville, you'll need to stop your water service with the Janesville Water Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.