The City of Alcoa Water and Wastewater Services Division, under the City Public Works & Engineering Department, provides water for about 30,123 residents living in the Alcoa area, Tennessee. Established in 1914, the City of Alcoa Water System currently obtains its supply from a surface water source: the Little River, a part of the Watts Bar Watershed.

Alcoa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Alcoa Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Alcoa Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Alcoa Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Alcoa Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Alcoa Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
725 Universal Street
Alcoa, Tennessee 37701

865-380-4819
publicworks@cityofalcoa-tn.gov

Emergency (24 hours - broken water main or pipeline, etc.)
865-380-4921

Pay Your Alcoa Water Bill

Already have an account?

If you already have an account, you just need to login to the Alcoa Water site. Alcoa Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Alcoa Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Alcoa Water Service

Starting Your Service

When you move to a new home in Alcoa, you'll most likely already have running water, but you'll still need to set up water service with the Alcoa Water. Luckily, Alcoa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Alcoa, you'll need to stop your water service with the Alcoa Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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