The Athens Utilities Board provides water for about 20,020 residents living in the Athens area. Established in 1939, the Athens Utilities Board collects water from three water sources: (1) the Ingleside Spring, which has been a source for decades; (2) wells that tap an aquifer that runs parallel to Oostanaula Creek; and (3) the Hiwassee Utility Commission.

Athens Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Athens Utilities Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Athens Tennessee Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Athens Tennessee Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Athens Utilities Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 689
Athens, Tennessee 37371

423-745-4501
aub@aub.org

Emergency (24 hours - broken water main or pipeline, etc.)
423-745-3131

Pay Your Athens Tennessee Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Athens Tennessee Utilities site. Athens Tennessee Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Athens Tennessee Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Athens Water Service

Starting Your Service

When you move to a new home in Athens, you'll most likely already have running water, but you'll still need to set up water service with the Athens Tennessee Utilities. Luckily, Athens has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Athens, you'll need to stop your water service with the Athens Tennessee Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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