Boston has multiple water providers: MWRA Water and Boston Water. This page provides information about Boston Water.

The Boston Water and Sewer Commission (BWSC) provides water for more than 1,000,000 people living in Boston, Massachusetts and surrounding communities. Formed in 1977 to replace several government agencies, the BWSC purchases water from the Massachusetts Water Resources Authority, which collects its water from the Quabbin and Wachusett Reservoirs and also the Ware River.

BOSTON Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Boston Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Boston Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Boston Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Boston has multiple water providers: MWRA Water and Boston Water. This page provides water quality information for Boston Water.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Boston Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Boston has multiple water providers: MWRA Water and Boston Water. This page provides water quality information for Boston Water.

Contact Boston Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
BWSC 980 Harrison Avenue
Boston, Massachusetts 02119

617-989-7800
"No email provided. Please visit the contact form." http://www.bwsc.org/SERVICES/contact.asp

Emergency (24 hours - broken water main or pipeline, etc.)
617-989-7900

Pay Your Boston Water Bill

Already have an account?

If you already have an account, you just need to login to the Boston Water site. Boston Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Boston Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Boston Water Service

Starting Your Service

When you move to a new home in BOSTON, you'll most likely already have running water, but you'll still need to set up water service with the Boston Water. Luckily, Boston has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in BOSTON, you'll need to stop your water service with the Boston Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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