Boston Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Massachusetts Water Resources Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Massachusetts Water Resources Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Charlestown Navy Yard, 100 First Avenue
Boston, 02129

617-242-6000 (Mon–Fri, 7:00 AM–5:30 PM)
ask.mwra@mwra.com

Emergency (24 hours - broken water main or pipeline, etc.)
617-305-5950

Pay Your MWRA Water Bill

Already have an account?

If you already have an account, you just need to login to the MWRA Water site. MWRA Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the MWRA Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Boston Water Service

Starting Your Service

When you move to a new home in Boston, you'll most likely already have running water, but you'll still need to set up water service with the MWRA Water. Luckily, Boston has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Boston, you'll need to stop your water service with the MWRA Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

News & Resources

• Seven Fascinating Facts About Water

  Posted on March 31st, 2020 by darrell

  

  How much do you know about water? Here are seven fascinating facts about H20.

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• The Safe Water Drinking Act of 1974 and Water Safety Standards in the United States

  Posted on March 31st, 2020 by darrell

  

  Learn all about the water regulations and reasons behind the Safe Drinking Water Act of 1974 passed by Congress to ensure that Americans have clean drinking water.

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• Traveling Abroad? Seven Countries with the Worst Drinking Water

  Posted on March 2nd, 2020 by darrell

  

  Sadly, nearly a quarter of the world's population lacks access to clean drinking water. Here's a list of seven countries with the worst water supplies.

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• How to Store Water Long-Term: An In-Depth Guide to Water Storage

  Posted on February 25th, 2020 by darrell

  

  Having enough stored water can be life-saving in the case of an emergency or disaster. Learn how to store water for the long-term with our full guide.

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• What Is Potable Water? Everything You Need to Know

  Posted on February 17th, 2020 by darrell

  

  Are you curious about potable water? About what it is and what makes it so? If yes, check out this complete guide to potable water.

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• How Often Do You Need Water-Quality Testing?

  Posted on December 27th, 2019 by darrell

  

  When was the last time you had the quality of your water tested? Here's how often you need to invest in water-quality testing for your home.

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• Should You Really Be Drinking Tap Water?

  Posted on September 29th, 2019 by darrell

  

  Is tap water safe to drink or not? This guide looks at the reasons for and against.

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• How Is Water Quality Defined? What to Know About the Safety of Your Drinking Water

  Posted on August 3rd, 2019 by darrell

  

  Levels of bacteria, solid particulates, salinity, and dissolved oxygen — these all affect water quality. Read on to find out more.

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• The Real Story Behind the Dasani Water Scandals

  Posted on June 24th, 2019 by darrell

  

  From a parasitic worm lurking inside the bottles to high levels of bromate, Dasani water bottles have had their fair share of controversies. But which are fact and which are fiction?

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• Reality Check: How Safe Is the Drinking Water from a Public Fountain?

  Posted on June 20th, 2019 by darrell

  

  Many of us drink water from public water fountains without giving it a second thought. But are drinking fountains safe? You may be surprised at the results.

  Read more