Centralia has multiple water providers: Centralia Water Department and Raccoon Water Company. This page provides information about Centralia Water Department.

The Centralia Water, a public community water system under the City Department of Water & Wastewater, provides water for about 14,274 residents living in the area of Centralia, a city in Clinton, Jefferson, Marion, and Washington counties in Illinois. Established in 1853, the Centralia Water System currently obtains its supply from a surface water source, the Carlyle Lake.

Centralia Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Centralia Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Centralia Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Centralia Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Centralia has multiple water providers: Centralia Water Department and Raccoon Water Company. This page provides water quality information for Centralia Water Department.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Centralia has multiple water providers: Centralia Water Department and Raccoon Water Company. This page provides water quality information for Centralia Water Department.

Contact Centralia Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
101 S. Locust Street
P.O. Box 569
Centralia, Illinois 62801

618-533-7640
jschwartz@cityofcentralia.org

Emergency (24 hours - broken water main or pipeline, etc.)
618-533-7640

Pay Your Centralia Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Centralia Water Department site. Centralia Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Centralia Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Centralia Water Service

Starting Your Service

When you move to a new home in Centralia, you'll most likely already have running water, but you'll still need to set up water service with the Centralia Water Department. Luckily, Centralia has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Centralia, you'll need to stop your water service with the Centralia Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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