Germantown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Germantown Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Germantown Water website.

Contact City Of Germantown Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
7700 Southern Avenue
Germantown, Tennessee 38138-4998

phone
Bmills@Germantown-Tn.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
901-757-7387

Pay Your City Of Germantown Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Germantown Water site. City Of Germantown Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Germantown Water Service

Starting Your Service

When you move to a new home in Germantown, you'll most likely already have running water, but you'll still need to set up water service with the City Of Germantown Water. Luckily, Germantown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Germantown, you'll need to stop your water service with the City Of Germantown Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.