The City of Jackson Water System provides water for about 95,501 residents living in the Jackson area, Mississippi. Established in 1822, the Jackson Water System collects water from two major surface water sources: the Ross Barnett Reservoir and the Pearl River. The City also has an emergency back -up well system comprised of six groundwater wells located along the Highway 18 corridor.

Jackson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jackson Energy Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Jackson Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Jackson Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Jackson Energy Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
351 Dr Martin Luther King Jr Drive
Jackson, Tennessee 38301

731-422-7500
"No email provided. Please visit the contact form." (https://www.jaxenergy.com/contact/)

Emergency (24 hours - broken water main or pipeline, etc.)
731-422-7500

Pay Your City of Jackson Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Jackson Water site. City of Jackson Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Jackson Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jackson Water Service

Starting Your Service

When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the City of Jackson Water. Luckily, Jackson has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jackson, you'll need to stop your water service with the City of Jackson Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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