The City of Ottawa Water Department, a public community water system under the City Department of Public Works, provides water for about 19,000 residents living in the area of Ottawa, Illinois. Established in 1853, the City of Ottawa Water System is currently obtaining its supply from a groundwater source, wells that pump water from St. Peter Sandstone of the Shallow Bedrock Aquifer lying underneath the district area.

Ottawa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Ottawa Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Ottawa Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Ottawa Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, City Of Ottawa Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact City Of Ottawa Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
301 West Madison Street
Ottawa, Illinois 61350

815-434-0025
derwin@cityofottawa.org

Emergency (24 hours - broken water main or pipeline, etc.)
815-434-0025

Pay Your City Of Ottawa Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of Ottawa Water Department site. City Of Ottawa Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Ottawa Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ottawa Water Service

Starting Your Service

When you move to a new home in Ottawa, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ottawa Water Department. Luckily, Ottawa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ottawa, you'll need to stop your water service with the City Of Ottawa Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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