Thousand Oaks Water Department

The City of Thousand Oaks Water, under the City Department of Public Works, provides water for about 53,422 residents living in the area of Thousand Oaks, California. Established in 1964, the City of Thousand Oaks Water Department is currently obtaining its supply from the State Water Project, which is imported from Northern California’s Lake Oroville (surface water) through the Calleguas Municipal Water District (Calleguas). The City also uses additional water from the Calleguas Lake Bard Water Filtration Facility and Reservoir when the demand arises.
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Thousand Oaks Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Thousand Oaks Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Thousand Oaks Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2100 Thousand Oaks Boulevard
Thousand Oaks, 91362

805-449-2400 (Mon–Fri, 8:00 AM–5:00 PM)
jspurgin@toaks.org

Emergency (24 hours - broken water main or pipeline, etc.)
805-432-7078

Pay Your City of Thousand Oaks Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Thousand Oaks Water site. City of Thousand Oaks Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Thousand Oaks Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Thousand Oaks Water Service

Starting Your Service

When you move to a new home in Thousand Oaks, you'll most likely already have running water, but you'll still need to set up water service with the City of Thousand Oaks Water. Luckily, Thousand Oaks has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Thousand Oaks, you'll need to stop your water service with the City of Thousand Oaks Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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