The City of Crystal Lake Water, a public community water system under the City Department of Public Works - Public Water Supply Division, provides water for about 40,743 residents living in the area of Crystal Lake, Illinois. Established in 1856, the City of Crystal Lake Department System is currently obtaining its supply from a groundwater source, wells that pump water from the “shallow” sand and gravel aquifers, and “deep” sandstone aquifers beneath McHenry.

Crystal Lake Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Crystal Lake Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Crystal Lake Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Crystal Lake Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Crystal Lake Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
100 West Woodstock Street
Crystal Lake, Illinois 60014

815-356-3614
mmagnuson@crystallake.org

Emergency (24 hours - broken water main or pipeline, etc.)
815-356-3614

Pay Your Crystal Lake Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Crystal Lake Water Department site. Crystal Lake Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Crystal Lake Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Crystal Lake Water Service

Starting Your Service

When you move to a new home in Crystal Lake, you'll most likely already have running water, but you'll still need to set up water service with the Crystal Lake Water Department. Luckily, Crystal Lake has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Crystal Lake, you'll need to stop your water service with the Crystal Lake Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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