The City of Jonesboro’s City Water and Light (CWL) municipal utility provides water for about 79,864 residents living in the area of Jonesboro City, Arkansas. Established in 1906, the Jonesboro City Water and Light (CWL) currently obtains its supply from a groundwater source: 35 wells, of which, 27 are in the Alluvial and 8 in the Memphis aquifers.

Jonesboro City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jonesboro Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about CWL Jonesboro? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, CWL Jonesboro received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Jonesboro Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
400 East Monroe
Jonesboro, Arkansas 72401

870-930-3300
cservice@jonesborocwl.org

Emergency (24 hours - broken water main or pipeline, etc.)
870-930-3300

Pay Your CWL Jonesboro Bill

Already have an account?

If you already have an account, you just need to login to the CWL Jonesboro site. CWL Jonesboro accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the CWL Jonesboro website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jonesboro Water Service

Starting Your Service

When you move to a new home in Jonesboro City, you'll most likely already have running water, but you'll still need to set up water service with the CWL Jonesboro. Luckily, Jonesboro has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jonesboro City, you'll need to stop your water service with the CWL Jonesboro, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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