Decatur Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Decatur Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Decatur Water Department website.

Contact Decatur Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 188
Decatur, Tennessee 37322

phone
Jerryharris@Decaturtn.Net

Emergency (24 hours - broken water main or pipeline, etc.)
423-334-5716

Pay Your Decatur Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Decatur Water Department site. Decatur Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Decatur Water Service

Starting Your Service

When you move to a new home in Decatur, you'll most likely already have running water, but you'll still need to set up water service with the Decatur Water Department. Luckily, Decatur has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Decatur, you'll need to stop your water service with the Decatur Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.