Des Plaines has multiple water providers: Des Plaines Water Department and North Maine Utilities. This page provides information about Des Plaines Water Department.

The City of Des Plaines Water, under the City Department of Public Works & Engineering, provides water for about 58,918 residents living in the area of Des Plaines, Illinois. Established in 1869, the City of Des Plaines Water is currently obtaining its supply from a surface water source, the Lake Michigan, via purchase from two sources: the Northwest Water Commission (NWC) through City of Evanston and the City of Chicago.

Des Plaines Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Des Plaines Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Des Plaines Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Des Plaines Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Des Plaines has multiple water providers: Des Plaines Water Department and North Maine Utilities. This page provides water quality information for Des Plaines Water Department.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Des Plaines has multiple water providers: Des Plaines Water Department and North Maine Utilities. This page provides water quality information for Des Plaines Water Department.

Contact Des Plaines Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1420 Miner St
Des Plaines, Illinois 60016

847-391-5322
(email not available)

Emergency (24 hours - broken water main or pipeline, etc.)
847-391-5300

Pay Your Des Plaines Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Des Plaines Water Department site. Des Plaines Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Des Plaines Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Des Plaines Water Service

Starting Your Service

When you move to a new home in Des Plaines, you'll most likely already have running water, but you'll still need to set up water service with the Des Plaines Water Department. Luckily, Des Plaines has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Des Plaines, you'll need to stop your water service with the Des Plaines Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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